Zhejiang Ankang Refrigeration Equipment Co., Ltd. upholds the service standard of "omni-directional, high quality and fast speed", and aims at customer satisfaction. We hereby make an open commitment.

1. our company has set up a group of strong emergency maintenance service team, experienced field engineers and senior technicians, any problems can be rushed to the scene in the fastest time for maintenance and replacement.

2. Within a week of product delivery, the staff of our after-sales service department will conduct telephone follow-up consultation according to the customer's contact information until the customer is satisfied.

3. All complaints concerning product quality shall be answered within one hour and rushed to the scene within 24 hours. Measures shall be taken to deal with the complaints, and maintenance and replacement shall be carried out.

4. our company promises that all maintenance personnel will be on call, so as to better solve customers'problems.

5. Our company shall bear the cost incurred by the product quality during the warranty period.

6. Due to improper use by you or natural environment, we provide free maintenance during the warranty period. The materials and accessories used for maintenance are only at the cost price.

7. For products beyond the warranty period, our company promises to come to our doors regularly for inspection and maintenance for life.